Safety features
Face masks for guests available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Bathroom
Toilet paper
Bidet
Free toiletries
Hairdryer
Towels
Bath or shower
Bath
Cleanliness & disinfection
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Hand sanitizer
Kitchen
Electric kettle
Kitchenware
Refrigerator
Stovetop
Kitchen
Oven
Room amenities
Socket near the bed
Clothes rack
Drying rack for clothing
Tile/Marble floor
Iron
Fan
Miscellaneous
Smoke-free property
Heating
Elevator
Facilities for disabled guests
Wheelchair accessible
Food & drink safety
Delivered food covered securely
Breakfast to-go containers
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Media & Technology
Flat-screen TV
Cable channels
TV
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Contactless check-in/out
Bedroom
Wardrobe or closet
Linens
Building Characteristics
Private apartment in building
Detached
Guest services
Invoice provided
24-hour front desk
Safety & security
Fire extinguishers
Accessibility
Upper floors accessible by elevator
Cleaning Services
Suit press
Food & Drink
Grocery deliveries